CONTACT US
FREQUENTLY ASKED QUESTIONS
Zolla designs and manufactures premium cork products made in Portugal. Our collections include fashion accessories, home décor, office products and corporate gifts, combining Portuguese craftsmanship with sustainable materials.
We work with retailers, museum shops, souvenir stores, concept stores, corporate clients and distributors looking for high-quality Portuguese cork products.
Yes. We export our products worldwide and work with clients across Europe and many international markets.
Shipping availability may vary depending on the destination country.
Yes.
If you are interested in becoming a reseller or distributor, please contact our sales team. We'll be happy to discuss partnership opportunities and provide our catalogue.
.
Yes.
We develop customised cork products for companies, museums, brands and promotional campaigns. Depending on the project, we can personalise products with logos, colours, packaging or exclusive designs.
Minimum order quantities depend on the product and the level of customisation required.
Please contact us with your project details for a personalised quotation.
Yes.
All Zolla products are designed and manufactured in Portugal using high-quality Portuguese cork
Absolutely.
Cork is a 100% natural, renewable, recyclable and biodegradable material. Most of our collections are also PETA-Approved Vegan, reflecting our commitment to sustainability and ethical production.
CONTACT US FOR ANY QUESTIONS
You can contact us through our contact form or by email with the following information:
- Company name
- Country
- Products of interest
- Estimated quantities
- Any customisation requirements
Our team will prepare a tailored quotation as quickly as possible.
Accepted payment methods are communicated during the quotation and order process.
Payment conditions may vary depending on the type of customer, country and commercial agreement.
Production times vary according to:
- Product availability
- Order quantity
- Customisation requirements
Estimated lead times are confirmed when the order is placed.
Delivery times depend on the destination country and the selected transport service.
Once your order is shipped, tracking information will be provided whenever available.
Yes.
Sample availability depends on the product. Please contact our sales department to request samples before placing a larger order.
Although we strive to maintain stock availability, some products may become temporarily unavailable.
If this happens, we will inform you and propose the best available solution, including a new production schedule or alternative products.
If a product presents a manufacturing defect or does not comply with the agreed specifications, please contact us as soon as possible.
Each case will be analysed individually, and where applicable, replacement or refund procedures will be arranged in accordance with our commercial terms.
Yes.
Our design team develops exclusive cork collections for museums, companies, institutions and brands seeking unique products with Portuguese identity.
Yes.
Our latest catalogue is available upon request and can also be downloaded from our website.
You can contact us through our website contact form, by email or by telephone. Our team will be pleased to assist you with product information, quotations or partnership opportunities.